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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Proper bank

Best service, available on almost any high street, will recommend to anyone Reviewed on: 10th March 2023

Amazingly helpful and easy to use

I’ve dealt with many banks. But this one is always helpful. An easy to use app. And always on the ball. Reviewed on: 10th March 2023

A real bank that is open 7 days a week

Love this bank, always open. You can go in anytime even on Sunday and speak to a real friendly person. Always there for advice Reviewed on: 10th March 2023

Reliable

I found the account easy to setup and to use. Great online access with the app, in short banking without the drama. Reviewed on: 10th March 2023

Banking made easy

Metro banks were few and far apart when i started banking with them. They have since expanded to different locations and are always fully staffed and ready to help Reviewed on: 10th March 2023

Great Service

Great Service in stores and over the phone. Reviewed on: 10th March 2023

Very helpful

Whenever I have a problem with Metro Bank Internet banking their staff seem so very helpful to get the problem sorted and I always do it never seems too much of a problem for them Reviewed on: 10th March 2023

Excellent and friendly service

Good hours of business, competent staff Reviewed on: 10th March 2023

Best customer services

It is really easy to open an account with metro bank as they have quick service and wonderful customer care. Reviewed on: 10th March 2023

Mr

Good service in local store in Reading Reviewed on: 10th March 2023

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