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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good Service, Really fast and completely different from old banks

Setting up a new account is very easy and done in minutes on your phone, then nipped into the bank and got a card, pin all within 30 mins and ready to go. Reviewed on: 10th March 2023

amazing assistance

Opening up a bank account with metro bank was extremely easy. They were very kind and helpful when it came to getting all the documents sorted since I am an international student. Would recommend it to my friends and family, since this bank was also recommended to me by a friend. Reviewed on: 10th March 2023

Most easy and helpful bank there is.

I've been with Metro bank for nearly 3 years and the services they provide never seem to amaze me. The customer service is always incredible. I recently lost my card and they printed out a new one for me in the space of 20 minutes. The online banking app is the most simple and easiest online banking app there is, its so easy to manage your cards and see recent transactions. I definitely recommend Metro bank to someone who is thinking of opening a bank account. Reviewed on: 10th March 2023

Proper bank

Best service, available on almost any high street, will recommend to anyone Reviewed on: 10th March 2023

Amazingly helpful and easy to use

I’ve dealt with many banks. But this one is always helpful. An easy to use app. And always on the ball. Reviewed on: 10th March 2023

A real bank that is open 7 days a week

Love this bank, always open. You can go in anytime even on Sunday and speak to a real friendly person. Always there for advice Reviewed on: 10th March 2023

Reliable

I found the account easy to setup and to use. Great online access with the app, in short banking without the drama. Reviewed on: 10th March 2023

Banking made easy

Metro banks were few and far apart when i started banking with them. They have since expanded to different locations and are always fully staffed and ready to help Reviewed on: 10th March 2023

Great Service

Great Service in stores and over the phone. Reviewed on: 10th March 2023

Very helpful

Whenever I have a problem with Metro Bank Internet banking their staff seem so very helpful to get the problem sorted and I always do it never seems too much of a problem for them Reviewed on: 10th March 2023

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