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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Courteous and friendly bank

Bank that is always ready to assist and with seamless transactions Reviewed on: 10th March 2023

So convenient & friendly

Open 7 days a week; issue debit cards in bank in minutes instead of waiting many days. Reviewed on: 10th March 2023

New age banking

Amazed how easy is to access any of the services this bank has to offer . Open 7 days a week just wow and open till late let’s not forget - if you’re a 9-5 worker I’d be surprised if your not a metro bank customer like me - how else do you ever get the chance to visit your bank if in need Metro bank is the best and is getting better by the day !!! Reviewed on: 10th March 2023

Efficient professional service

Nice banking hall,friendly efficient professional staff,fantastic app,never any problems Reviewed on: 10th March 2023

staff are incredible welcoming and helpful i will definitely recommend this bank to others

i had a wonderful experience when i first visited to open my current account . Reviewed on: 10th March 2023

Best people people bank

I have few accounts with Metro and best I like is my current account which I could use in Europe without any issue. Reviewed on: 10th March 2023

Amazing staff

Very convenient with their opening hours .Friendly staff ,always ready to help.I have had all my queries sorted on the same day Reviewed on: 10th March 2023

Easy and simply

Clean and clear bank, got everything and also nice Mastercard Reviewed on: 10th March 2023

Great bank

Profession and very approachable staff. Love 7 days a week opening and late nights. This is helpful when you work late Reviewed on: 10th March 2023

Customer Service

I can honestly say that I have never before experienced such amazing customer service. Both in my local branch and on the customer service telephone line, the staff are not only very efficient but also extremely polite, respectful and focused. Nothing is too much trouble. Reviewed on: 10th March 2023

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