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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The best customer service

5
Every time I had an issue with my pin or a new card to print they so speedy.the service so perfect .they are so friendly and passionate about us .they available most days. I cannot find any more words to describe them. Reviewed on: 10th March 2023
Alid Bmo's avatar
Alid Bmo

CURRENT ACCOUNT

5
WELL WITH A LOST DEBIT CARD IMMEDIATELY IN THE BRANCH THIS CAN BE CREATED AND REPLACED WITHIN 10MINUTES Reviewed on: 10th March 2023
Paul Mills's avatar
Paul Mills

Great Bank

5
Great Bank, flexible hours, good service Reviewed on: 10th March 2023
Jane S's avatar
Jane S

Exceptional service

5
Metro bank was the only high Street bank who was prepared to open an account for me when I arrived in the UK. They subsequently also opened a savings and a credit card account for me. Always friendly and efficient. Reviewed on: 10th March 2023
Karin Greven's avatar
Karin Greven

Change in app

5
They should change in app like change the address and get statement as well. Reviewed on: 10th March 2023
Tanpreet singh ahuja 's avatar
Tanpreet singh ahuja

So easy

5
Easy to call in the phone not waiting for hours to talk to someone, app is so easy , easiest banks I have ever used Reviewed on: 10th March 2023
mia_dunleavy@hotmail.co.uk's avatar
[email protected]

Friendly staff

5
Good experience at all thr time..staff is always very friendly and helpful. Reviewed on: 10th March 2023
Vasiletudorache89@yahoo.com's avatar
[email protected]

Flexible reliable and easy

5
Is well known by now how instant Metro bank services are. No waiting for a new card if lost they can print a new one while visiting also long opening hours means everyone’s able to get their query sorted. Helpful well-trained staff in each branch l have visited. Absolute pleasure to do business with Metro Bank Reviewed on: 10th March 2023
diamond685@hotmail.com's avatar
[email protected]

Best bank

5
Open all weekend cards printed within minutes cant go wrong Reviewed on: 10th March 2023
Liridon's avatar
Liridon

Customer service

5
Very good customer service Very fast transfer money and secure my account never taking money from my account Reviewed on: 10th March 2023
filimon mogos's avatar
filimon mogos

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