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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank

Open all weekend cards printed within minutes cant go wrong Reviewed on: 10th March 2023

Customer service

Very good customer service Very fast transfer money and secure my account never taking money from my account Reviewed on: 10th March 2023

Banking made easy

With the fact that I can get a bank card the very same day and bank on Sundays is one of the reasons I love this bank. Customer service is excellent Reviewed on: 10th March 2023

Fantastic

I love how we can access the bank at late hours 7 days a week. Very convient Reviewed on: 10th March 2023

Very good customer service. Friendly, helpful staff members

Spacious waiting area and friendly staff members make it a pleasant banking experience Reviewed on: 10th March 2023

Fast service

Really enjoy being with Metro due to the customer service, late opening ours and being able to have a replacement card printed whilst in the bank. Reviewed on: 10th March 2023

Amazing bank

Such an amazing bank I have been with them nearly 10 years now love them so much Reviewed on: 10th March 2023

Grandstanding

Over all great services quality for customers Reviewed on: 10th March 2023

Super helpful

Whenever I have needed to deal with Metro I can call into the bank and deal with very helpful knowledgeable staff Reviewed on: 10th March 2023

Curtsey

Very helpful treat you with respect.If you have a problem they deal with it,and let you know the. Outcome as quick as possible I wold definitely recommend. Reviewed on: 10th March 2023

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