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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very Accessable

The only bank open during the whole weekend. Service always friendly and efficient Reviewed on: 10th March 2023

My bank

Open every day when needed. Always freindly but professional. Always helpful Reviewed on: 10th March 2023

Happy with service

I have been using metro Bank for 3 years, very happy with service Reviewed on: 10th March 2023

Great customer service very helpful staff

Recently I had an issue with getting into my account and the customer service advisors helped me out so much with my query. Reviewed on: 10th March 2023

Excellent service

Helpful and professional Friendly and sympathetic Reviewed on: 10th March 2023

Current and on the money

I found the staff extremely informative up to date knowledgable polite. Was very easy to set up. Well explained. Excellent Reviewed on: 10th March 2023

Best British Bank

I've opened my account here recently and I've received excellent customer service going above and beyond and taking care of customers as their own family. Reviewed on: 10th March 2023

Easiest banking I've done for a long time

I genuinely love my metro account application was simple and super easy my card and pin arrived quicker than expected and so far the services I have used have just worked plain and simple every time. I couldn't be happier Reviewed on: 10th March 2023

Face to face customer service

The people at the bank are very helpful and polite. The face to face customer service is why I'm a happy customer.is nice to talk to people when having an issue and not a machine. The opening times is fantastic as after work can sort out my banking. Reviewed on: 10th March 2023

Very good friendly bank and pleasant staff

Liked the smart open plan premises Reviewed on: 10th March 2023

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