Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Metro Bank

I'm glad I changed my bank to metro they have unbelievably the most politest staff I have ever encountered they are always there to help you 24-hours a day 7 days a week 365 days of the year they are without a doubt the best bank around today Reviewed on: 10th March 2023

Consistently excellent customer servic

I've been with metro for many years and have found them to be reliable and probably provide the best customer service from all high street banks. Reviewed on: 10th March 2023

Very Accessable

The only bank open during the whole weekend. Service always friendly and efficient Reviewed on: 10th March 2023

My bank

Open every day when needed. Always freindly but professional. Always helpful Reviewed on: 10th March 2023

Happy with service

I have been using metro Bank for 3 years, very happy with service Reviewed on: 10th March 2023

Great customer service very helpful staff

Recently I had an issue with getting into my account and the customer service advisors helped me out so much with my query. Reviewed on: 10th March 2023

Excellent service

Helpful and professional Friendly and sympathetic Reviewed on: 10th March 2023

Current and on the money

I found the staff extremely informative up to date knowledgable polite. Was very easy to set up. Well explained. Excellent Reviewed on: 10th March 2023

Best British Bank

I've opened my account here recently and I've received excellent customer service going above and beyond and taking care of customers as their own family. Reviewed on: 10th March 2023

Easiest banking I've done for a long time

I genuinely love my metro account application was simple and super easy my card and pin arrived quicker than expected and so far the services I have used have just worked plain and simple every time. I couldn't be happier Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

123 current account (discontinued)
from Santander 4.10 from 1277 reviews
Current account
from Triodos Bank 4.86 from 10948 reviews
Personal bank account
from Investec 4.08 from 3 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub