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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Face to face customer service

The people at the bank are very helpful and polite. The face to face customer service is why I'm a happy customer.is nice to talk to people when having an issue and not a machine. The opening times is fantastic as after work can sort out my banking. Reviewed on: 10th March 2023

Very good friendly bank and pleasant staff

Liked the smart open plan premises Reviewed on: 10th March 2023

Brenden Ribeiro

Excellent service, all the staff help full, don't have to wait to long in the queue. Reviewed on: 10th March 2023

Good services

Always get my query resolve on time Reviewed on: 10th March 2023

Great service

Went into store at woodgreen really helpful and sorted out my problem in into app Reviewed on: 10th March 2023

Good Bank

Always open Good service Lots of branchs Open early til late and Sundays Reviewed on: 10th March 2023

Best bank

No 1 bank in current account is best bank Reviewed on: 10th March 2023

Always been easy and fast

Very rarely have problems, when I do people are always kind, polite and helpful Reviewed on: 10th March 2023

Banking made simple

Easy to use app and incredibly friendly and helpful staff Reviewed on: 10th March 2023

Cannot compliment enough

From the friendly service, to the quick response times, there has been many times that metro bank has gotten me out of a jam Reviewed on: 10th March 2023

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