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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Best of the best

5
Excellent customer service, excellent opening hours, lovely counter staff. Reviewed on: 10th March 2023
Terry Fleming 's avatar
Terry Fleming

Super easy

5
Easy to use, fast, reliable and it’s great to have the bank open in weekend too! Reviewed on: 10th March 2023
Adrian Visan's avatar
Adrian Visan

Best bank in town

5
I started banking with Metro Bank about 1 year ago, I generally dislike banks, but they are amazing!! Open every day until late, people in the bank to greet & help you .... customer services top class ... you can get a replacement card in 10 mins!!! Leaves Halifax & HSBC, my previous banks looking useless!! Reviewed on: 10th March 2023
Jacqueline Perry's avatar
Jacqueline Perry

Easy and Efficient Banking

5
Straight forward what you see is what you get and customer service is great Reviewed on: 10th March 2023
rkeahmorgan@yahoo.co.uk's avatar
[email protected]

Amazing

5
Amazing service. I love Metro bank. Reviewed on: 10th March 2023
Sarah's avatar
Sarah

Very lovely team

5
Easy to use and clear instructions to access what's needed Reviewed on: 10th March 2023
Eboney-Mae's avatar
Eboney-Mae

Greatest high street bank

5
Absolutely great bank. Open on Sundays. Lost a card just automatically block it on your phone. Or even pop into store for a new printed card. Everything they offer is great. Reviewed on: 10th March 2023
Rahima Begum's avatar
Rahima Begum

Service

5
I immigrated from South Africa and the service I've received from Metro Bank is better than any of the banks I've delt with back home. Staff very friendly and well Informed about the service you provide. Always recommending it. Reviewed on: 10th March 2023
Anna Frisby 's avatar
Anna Frisby

Good bank

5
Smooth running easy going no problem Reviewed on: 10th March 2023
Jay's avatar
Jay

definitely the best bank around 100%

5
Love metro bank they’re so helpful I suffer with anxiety so hate phone calls and having to go out, my local branch is aware of this and go out their way to help me and calm me down when I have to call or go down, they’re extremely supportive helpful and fantastic with my daughter any issues I’ve had have been sorted efficiently and they are definitely the best bank around even my partner has swapped banks to metro now Reviewed on: 10th March 2023
Fiona smith 's avatar
Fiona smith

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