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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

definitely the best bank around 100%

Love metro bank they’re so helpful I suffer with anxiety so hate phone calls and having to go out, my local branch is aware of this and go out their way to help me and calm me down when I have to call or go down, they’re extremely supportive helpful and fantastic with my daughter any issues I’ve had have been sorted efficiently and they are definitely the best bank around even my partner has swapped banks to metro now Reviewed on: 10th March 2023

Excellent service

My housemates and I set up a joint account to handle rent, bills and things for the house. Getting it all set up was so easy and they were able to give us our debit cards right there and then. Reviewed on: 10th March 2023

The best bank

Staff are always helpful and will sit down with you and explain things very clearly, I’m not very technical but they helped me with online banking and made it easier to understand. I can now check my money without leaving the house. Reviewed on: 10th March 2023

Great service

Very personable approach to banking Reviewed on: 10th March 2023

Easy to use

Current account is easy to use and no fees in Europe is great. The coin counting machine in branch is useful too. Reviewed on: 10th March 2023

Excellent service

Excellent customer service. Quick and quality Reviewed on: 10th March 2023

Customer centric and be-spoke care

I joined Metro at a personally difficult time, from the moment I walked in to set-up a new account, I was given personalised care, had an account open with a debit card in my hand within 45minutes. I am a very happy customer who can access the bank on weekends including Sundays and many a time have taken advantage of the early and late opening service. The staff are caring, focussed and make the experience personal and are the primary reason for my vote. I am now in teh process of opening a Business account. Metro Bank, you have my vote! Reviewed on: 10th March 2023

Best bank ever

Very good and polite service. I had problems with my bank where money was going out my account that I didn't do so I rang them and they went through what I know I paid and what I didn't know I payed and they blocked my card for me so no one else can use it and got a new bank card on the same day. Would just like to say a big massive thank you for all the help and service they give everyday and to just keep up to with the good work. Reviewed on: 10th March 2023

Great Bank

Meto Bank is a very good Bank staff are excellent and helpful. Banking with metro was my best choice and so convenient Reviewed on: 10th March 2023

A bank for the people who train their staff better than I've ever experienced

I love Metro bank as there is always someone on hand to deal with your issues and needs. Reviewed on: 10th March 2023

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Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10579)

definitely the best bank around 100%

Excellent service

The best bank

Great service

Easy to use

Excellent service

Customer centric and be-spoke care

Best bank ever

Great Bank

A bank for the people who train their staff better than I've ever experienced

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

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