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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fabulous

Very convenient bank The only bank that I know you could walk in’s get your card printed within 5 mins Reviewed on: 10th March 2023

top class

never a problem warns u if direct debit fails and gives u a 2nd chance to pay saving you any fees 1st class Reviewed on: 10th March 2023

Best bank

The most helpful bank I’ve found Reviewed on: 10th March 2023

Best Bank

Metro Bank are the best by far Their customer service is second to none Reviewed on: 10th March 2023

None

None. Reviewed on: 10th March 2023

Great service from all staff

Great service from all staff very happy Reviewed on: 10th March 2023

Great bank

Great bank, keeping branches open, & for more convenient opening hours. Reviewed on: 10th March 2023

10/10

Being client for years now and never have any issues with Metro 10/10 Reviewed on: 10th March 2023

Banking

Easy opening account ,flexible banking hours more easy accessing. Reviewed on: 10th March 2023

They really mean to help!

I was struggling to set up the Metro Bank app on my mobile. Then I rang the helpline. Seems to me that the person was not familiar with such techical thing. But she transferred me to the right person and this is someone who really want to make sure that I complete the whole process successfully and this was the joyful outcome of our conversation, an happy and satisfied customer although his account balance is zero! Reviewed on: 10th March 2023

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