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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best Bank

Metro Bank are the best by far Their customer service is second to none Reviewed on: 10th March 2023

None

None. Reviewed on: 10th March 2023

Great service from all staff

Great service from all staff very happy Reviewed on: 10th March 2023

Great bank

Great bank, keeping branches open, & for more convenient opening hours. Reviewed on: 10th March 2023

10/10

Being client for years now and never have any issues with Metro 10/10 Reviewed on: 10th March 2023

Banking

Easy opening account ,flexible banking hours more easy accessing. Reviewed on: 10th March 2023

They really mean to help!

I was struggling to set up the Metro Bank app on my mobile. Then I rang the helpline. Seems to me that the person was not familiar with such techical thing. But she transferred me to the right person and this is someone who really want to make sure that I complete the whole process successfully and this was the joyful outcome of our conversation, an happy and satisfied customer although his account balance is zero! Reviewed on: 10th March 2023

Simply the best!

At last a bank which treats the customer as a human being with a life! In my experience service has been enthusiastic and friendly. Reviewed on: 10th March 2023

Amazing service, friendly and knowledgeable staff

Quick counter service, everything dealt with in bra Reviewed on: 10th March 2023

Opens every day

7days open which helps us to deposit or if some problem occurs then we can go anyday. Reviewed on: 10th March 2023

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