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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Simply the best!

At last a bank which treats the customer as a human being with a life! In my experience service has been enthusiastic and friendly. Reviewed on: 10th March 2023

Amazing service, friendly and knowledgeable staff

Quick counter service, everything dealt with in bra Reviewed on: 10th March 2023

Opens every day

7days open which helps us to deposit or if some problem occurs then we can go anyday. Reviewed on: 10th March 2023

Great service

Easy to work with, good customer care skills, easy internet banking, great counter service at very convenient hours Reviewed on: 10th March 2023

A bank provider you can trust

My experience with bank has be very good and and professional and alway going the extra mile for the customer Reviewed on: 10th March 2023

Quick and friendly

I walked into to the bank to check if it was possible to open a joint current account, but walked out with account setup and printed debit card. Reviewed on: 10th March 2023

Always been amazing

Always been able to sort any problems I may have out and always been friendly and fast service in branch Reviewed on: 10th March 2023

Quick Service

I was able to open my bank account really quickly and easily Reviewed on: 10th March 2023

Great bank with great service

Metro bank unlike any others provide really good customer service when I needed. Plus there are a lot of physical bank stores that are open even on Sunday! Which is very convenient compared to other banks. Keep up good work! Reviewed on: 10th March 2023

Great Staff never rush you always smiling

The Best Bank deserves to win v patient if you have a problem or a worry Never rush you Open Early Thank you Reviewed on: 10th March 2023

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