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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Metro bank is customer friendly bank we can open bank account very easy and quickly

I had open the metro bank recently. However they followed very quick and easy process Reviewed on: 10th March 2023

Brilliant bank

They are open longer hours so for people with normal working hours we are able to access in store banks easier, you can always print a new card straight away if you loose it and the customer service is fantastic! Reviewed on: 10th March 2023

Very good

The stuff very friendly very understanding Never had any issues Reviewed on: 10th March 2023

Great service, easy app

The app is great for my current account and really easy to use. Reviewed on: 10th March 2023

Metro Magnificent!

Super on line banking, easy to use, easy to understand Reviewed on: 10th March 2023

Reliable and trustworthy

No issues with using them. Always reliable and a trustworthy bank. Reviewed on: 10th March 2023

Best bank ever!

I’ve been with metro for over 10 years and have always had great service from them. Reviewed on: 10th March 2023

Useful and easy

It's easy to understand and quick when wanting to complete a transaction. It's just simple and effective Reviewed on: 10th March 2023

Convenient

I must say the opening hours are very convenient as well as the staff is extremely professional. Reviewed on: 10th March 2023

Best customer service,nice people,fast service

Fast service and never have problem Reviewed on: 10th March 2023

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