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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best customer service,nice people,fast service

Fast service and never have problem Reviewed on: 10th March 2023

Fast working and lovely staff

Staff always help cards printed and sorted same day Reviewed on: 10th March 2023

Very easy and helpful

Setting up my account was very easy online, and staff have been very helpful when I have gone into my nearest branch. Reviewed on: 10th March 2023

Opening times suit me

Sometimes not enough desks open Reviewed on: 10th March 2023

Very friendly, Very informative

Metro bank was the first bank i’ve ever used, they were very informative and made all my banking stuff easy to understand Reviewed on: 10th March 2023

Best customer service ever

Open 7 days a week and immediate service. Reviewed on: 10th March 2023

Convenient, friendly and always available.

Opening times, staff attitude and in bank facilities are the reasons that attracted me to this bank 6 years ago. This has not changed and service is excellent as always. Reviewed on: 10th March 2023

Counter staff very welcoming

Forgot pin number and I was sorted out very easy very helpful Reviewed on: 10th March 2023

Great and acceptable service

I am happy with Metro bank and vote for because they change the way how you can reach your bank Reviewed on: 10th March 2023

Superb Bank

Whatever I need they get it sorted, open 7 days a week amazing unmatched customer service the likes never seem before. A welcoming environment. Reviewed on: 10th March 2023

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