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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Opening times suit me

5
Sometimes not enough desks open Reviewed on: 10th March 2023
Derek Simble's avatar
Derek Simble

Very friendly, Very informative

4
Metro bank was the first bank i’ve ever used, they were very informative and made all my banking stuff easy to understand Reviewed on: 10th March 2023
Jaina Rai's avatar
Jaina Rai

Best customer service ever

5
Open 7 days a week and immediate service. Reviewed on: 10th March 2023
A Rodrigues's avatar
A Rodrigues

Convenient, friendly and always available.

5
Opening times, staff attitude and in bank facilities are the reasons that attracted me to this bank 6 years ago. This has not changed and service is excellent as always. Reviewed on: 10th March 2023
MiahA's avatar
MiahA

Counter staff very welcoming

4
Forgot pin number and I was sorted out very easy very helpful Reviewed on: 10th March 2023
sidplayford995@btinternet. Com's avatar
sidplayford995@btinternet. Com

Great and acceptable service

5
I am happy with Metro bank and vote for because they change the way how you can reach your bank Reviewed on: 10th March 2023
Ivaylo Ivanov's avatar
Ivaylo Ivanov

Superb Bank

5
Whatever I need they get it sorted, open 7 days a week amazing unmatched customer service the likes never seem before. A welcoming environment. Reviewed on: 10th March 2023
RoxV Kiri's avatar
RoxV Kiri

Excellent Service

5
Just opened a current account and the process was easy, and the staff friendly. No charges for using the account in Europe was the most important consideration. Reviewed on: 10th March 2023
Ken's avatar
Ken

Always there for me

5
Metro Bank has been very vital in my day to day accounts management and they are very efficient no matter the task. Reviewed on: 10th March 2023
steph10592@gmail.com's avatar
[email protected]

Excellent service

5
enjoyed banking with metro Bank facilities Reviewed on: 10th March 2023
Caesar's avatar
Caesar

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