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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always quick to help

Phone line is always super quick to be answered if I have any bank issues. If I ever head into an in person metro bank I’m assisted quickly and politely. Reviewed on: 10th March 2023

Metro Bank Current Account

Metro Bank is open later, and on Sundays, a dramatic improvement over any other high street bank. Reduced fees for European payments assists in holiday travel costs. Reviewed on: 10th March 2023

Very helpful

On the ball always smartly dressed Reviewed on: 10th March 2023

Simple

Well all the bank does is to give its customer what it says. A good service, and a simple way to use them. Also good kind friendly staff. Reviewed on: 10th March 2023

Best bank

This bank is really very well and friendly workers. Customer care is awesome Reviewed on: 10th March 2023

Great bank

Opened the account on a Sunday. They had metro person in the store at the time who interacted with my daughter aged 3 and kept her entertain so I could talk to somone to open the account. The whole process was so easy and they printed my cash card there and then picked my own pin number and no fuss at all. Wish there are more metro backs around. Reviewed on: 10th March 2023

Only the best

Friendly, quick service. Products are quickly set up whilst instore. Opening hours are longer than other banks, including on a Sunday. Customer Service is second to none. Well done Metro Bank for being the most customer friendly organisation in the world of banking. Reviewed on: 10th March 2023

Does not feel like an institution

Always relaxed but professional Reviewed on: 10th March 2023

Customer Service

Quite simply, customer service at every branch I have visited has been excellent. I have always been treated as a valued customer by staff. Reviewed on: 10th March 2023

Best bank I dealt with so far.

I can manage my account without going to the branch, and this is a very important factor in terms of saving time. Reviewed on: 10th March 2023

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