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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Does not feel like an institution

Always relaxed but professional Reviewed on: 10th March 2023

Customer Service

Quite simply, customer service at every branch I have visited has been excellent. I have always been treated as a valued customer by staff. Reviewed on: 10th March 2023

Best bank I dealt with so far.

I can manage my account without going to the branch, and this is a very important factor in terms of saving time. Reviewed on: 10th March 2023

Verry good bank

The experience with metro bank is a nice one.a lot of things to learn Reviewed on: 10th March 2023

Still can't change my phone number

Still can't change my phone number to access my online account only option is to visit branch that's impossible to do right now Reviewed on: 10th March 2023

The best service by far.

I've never regretted switching to Metro Bank, the personal service is top class. Reviewed on: 10th March 2023

Quick access

i am very happy with my bank. and i have a quick access to my account. Reviewed on: 10th March 2023

Excellent services

Metro bank excellent services and banking specially customer services. Reviewed on: 10th March 2023

Amazing as always

Great customer service. I am with Metro Bank for ages and would not go anywhere else. Reviewed on: 10th March 2023

Easy account opening

The process of opening an account was straightforward. Reviewed on: 10th March 2023

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