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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Super servicds

It was easy to open a bank account Reviewed on: 10th March 2023

Really good bank

Very convenient with opening times every flexible and staff in the bank very friendly and happy to help Reviewed on: 10th March 2023

Excellent

I am using this bank more than 3 years and good customer service Reviewed on: 10th March 2023

great service and friendly staff

I am very pleased with the service I received, The majority of the time, I visit Birmingham or another branch. Staff members are friendly and smiley Reviewed on: 10th March 2023

Good service

Waiting time is less and staff are approachable.Good banking service Reviewed on: 10th March 2023

Banking as it should be

Metro Bank completely cater to ALL their customer needs. Being open 7 days a week in line with retailers is a no brainer. Not everyone is on the internet (pensioners come to mind) and being open the way they are, means that pensioners get a chance to actually come inside and talk to a member of the Bank Team. They are so applicable and friendly too. Best Bank!! Reviewed on: 10th March 2023

Staff is very helpful

Everyone is listen and explain very clearly and nicely Reviewed on: 10th March 2023

Very friendly

I feel always I’m a special customer cos I don’t need appointments Reviewed on: 10th March 2023

Professional, friendly, dependable and service oriented.

Opening and account was easy and operating my account has been stress-free. I have needed a bit of help and I received prompt response and resolution. Reviewed on: 10th March 2023

Metro

They are the best bank I have ever used Reviewed on: 10th March 2023

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