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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

First class customer service

Every time I have been into a metro bank the customer service has been excellent Reviewed on: 10th March 2023

Best Bank

I opend my current account very quickly, online banking is very easy to use and the staff from the branches I visit they always been very nice, friendly, helpful and their professionalism is at a very high quality! Reviewed on: 10th March 2023

Friendly, approachable banking

Different to other high street banks, make you feel valued and not judged. Great bank to be with Reviewed on: 10th March 2023

Good

Good bank in London very good services, alll staff good Reviewed on: 10th March 2023

Competent

Awesome customer service delivery Reviewed on: 10th March 2023

Excellent service

Every time I walked into Metro bank I receive an excellent service not having to wait in long queues as someone is always on hand to approach me and ask for my request that day. Reviewed on: 10th March 2023

Metro Bank award

They open till very late, good communication and they professional. Reviewed on: 10th March 2023

Simply the best

So friendly and helpful and open when needed Reviewed on: 10th March 2023

The experience with metro bank.

The bank has always sorted my issue's out straight away with no hassle,and also with an excellent customers servers too. So i would recommend the bank 100% to a friend or family. Reviewed on: 10th March 2023

Best bank

So convenient and customer focussed Reviewed on: 10th March 2023

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