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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Simply the best

So friendly and helpful and open when needed Reviewed on: 10th March 2023

The experience with metro bank.

The bank has always sorted my issue's out straight away with no hassle,and also with an excellent customers servers too. So i would recommend the bank 100% to a friend or family. Reviewed on: 10th March 2023

Best bank

So convenient and customer focussed Reviewed on: 10th March 2023

Best bank, beats the rest!!

Metro have been so accommodating since I joined them, I wish I had joined earlier! Reviewed on: 10th March 2023

Excellent service

Solution to all my issues in a ver fast and effective manner Reviewed on: 10th March 2023

Ashford, Kent branch of Metro Bank.

As an octogenarian, I find the Internet and when I suspected that my debit card had been compromised recently, they exchanged the card and helped me trawl through the Internet with superb grace in a way that even I understood. Having transferred my account from Santander, with their atrocious advertising, I know that I made the right decision and would have absolutely no hesitation in recommending Metro Bank to anybody who is looking for a friendly, trustworthy and very helpful Bank. Reviewed on: 10th March 2023

Friendly approachable staff

The bank is open at easy to access times, convenient for business and personal banking. Staff are very helpful and if you visit the same branch frequently they recognise you. The efficiency of being able to get replacement cards while you wait it is an excellent service. Reviewed on: 10th March 2023

Fast, reliable, friendly

Metrobank is quick and reliable. Don’t make you keep waiting. Love it. Reviewed on: 10th March 2023

A great bank that is here for me 7 days a week.

Walk in to the Brighton Branch. Walk out 20mins later with a bank account and a debit card. Great people to do business with. Wish other banks were like this. Reviewed on: 10th March 2023

Best bank around

Open 7 days a week, actual staff to help and debit card printed same day, makes for better banking Reviewed on: 10th March 2023

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