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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good customer care

Easy to have your account and card ready in just a day Reviewed on: 10th March 2023

Excellent

Everything is made simple and it's super convenient Sunday opening Reviewed on: 10th March 2023

The best

Open all hours sorted my problem out no oppemy needed Reviewed on: 10th March 2023

Good Bank Available when needed

I had probs with my credit card my fault they sorted it straight away and issued me with a new card Brilliant service my questions answered with no trouble everything sorted at the same time Reviewed on: 10th March 2023

recommended bank who work for people

helpful staff ,fast service and access, never show unhappy faces Reviewed on: 10th March 2023

Excellent bank

I don’t have to worry about closing time of bank and my money is available anytime Reviewed on: 10th March 2023

Customer friendly and great opening hours

From the very first time we walked in to the bank we felt welcomed and valued. Easy switch from previous bank.Long opening hours 7 days a week . Friendly staff and easy to contact by phone . What is not to like!!! Reviewed on: 10th March 2023

Easy to talk to customer service team in store

I like how you can meet the store team easier than any other high street bank. Well done. Reviewed on: 10th March 2023

The best bank

My very first time opening an account with this bank is simple and quick. I got my card the same day. Well done . Reviewed on: 10th March 2023

The best bank in UK

High quality service, friendly personnel, office hours suitable for working clients, user friendly interface of mobile banking. Reviewed on: 10th March 2023

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