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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Awesome fast brilliant

Everything I have had an issue, they have always gone the extra mile to help, I really can't fault this bank. Best bank I've ever been with hands down Reviewed on: 10th March 2023

So helpful

My husband of many years passed away very recently. We were with another high st bank. As our main working account for many years. I tried to register his death and needed help sorting out official stuff. They were not compassionate or helpful to me in any way. Saying nobody available to see me until the next week and sent me away. As we also had an account with Metro I thought I will go see what they could do. A young chap was called Blaze was so lovely so helpful and compassionate. He sent a long time sorting everything out for me there and then. Consequently I had all our moneys transferred to Metro and closed our other accounts with the other unhelpful bank. As I am in my seventies it took a while for young Blaze to sort me out. I love Metro Bank and they are always helpful and reassuring for me. I would not go anywhere else. Thank you so much for your help and expertise at a time when I needed most. Amazing! Reviewed on: 10th March 2023

Metro bank

Ive loved metro bank from the beginning, being able to get your card instore is a bonus! Reviewed on: 10th March 2023

My statements and all services

All my queries are dealt effectively Reviewed on: 10th March 2023

Personal banking with Metro

This service is the best I've been with opening hours to suit their customers very good customer services Reviewed on: 10th March 2023

Excellent service from day one.

We have a saying in German. The client is King. This is how I feel at your bank! Superb service and wonderful young staff! Reviewed on: 10th March 2023

I love banking with metro bank. Love their customer service

I love your your custom service. I would choose metrobank each day , anytime Reviewed on: 10th March 2023

Staff are amazing!

I went into Metro a week after moving to oxford and the staff were lovely and super friendly. They helped me complete the necessary paperwork and were extremely patient and chatty. Their online banking app is very effective and easy to use so I would definitely recommend joining Metro if you struggle with that. Overall I had a great experience and would feel more than comfortable going into the bank if I ever had any issues (which I'm sure I won't!) :) Reviewed on: 10th March 2023

Online banking

Trouble free and secure access for online banking through mobile. Reviewed on: 10th March 2023

Helpful staff

Efficient online app also friendly and helpful staff at the bank. Reviewed on: 10th March 2023

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