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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing

I'm happy because someone answers the phone at any time when you need it, and I'm not talking to robots Reviewed on: 10th March 2023

Easy Banking

Great bank, branches everywhere, not issues to pay or receive money, easy internet banking, absolutely recommended Reviewed on: 10th March 2023

Good customer care

Easy to have your account and card ready in just a day Reviewed on: 10th March 2023

Excellent

Everything is made simple and it's super convenient Sunday opening Reviewed on: 10th March 2023

The best

Open all hours sorted my problem out no oppemy needed Reviewed on: 10th March 2023

Good Bank Available when needed

I had probs with my credit card my fault they sorted it straight away and issued me with a new card Brilliant service my questions answered with no trouble everything sorted at the same time Reviewed on: 10th March 2023

recommended bank who work for people

helpful staff ,fast service and access, never show unhappy faces Reviewed on: 10th March 2023

Excellent bank

I don’t have to worry about closing time of bank and my money is available anytime Reviewed on: 10th March 2023

Customer friendly and great opening hours

From the very first time we walked in to the bank we felt welcomed and valued. Easy switch from previous bank.Long opening hours 7 days a week . Friendly staff and easy to contact by phone . What is not to like!!! Reviewed on: 10th March 2023

Easy to talk to customer service team in store

I like how you can meet the store team easier than any other high street bank. Well done. Reviewed on: 10th March 2023

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