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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

The best bank

My very first time opening an account with this bank is simple and quick. I got my card the same day. Well done . Reviewed on: 10th March 2023

The best bank in UK

High quality service, friendly personnel, office hours suitable for working clients, user friendly interface of mobile banking. Reviewed on: 10th March 2023

Awesome fast brilliant

Everything I have had an issue, they have always gone the extra mile to help, I really can't fault this bank. Best bank I've ever been with hands down Reviewed on: 10th March 2023

So helpful

My husband of many years passed away very recently. We were with another high st bank. As our main working account for many years. I tried to register his death and needed help sorting out official stuff. They were not compassionate or helpful to me in any way. Saying nobody available to see me until the next week and sent me away. As we also had an account with Metro I thought I will go see what they could do. A young chap was called Blaze was so lovely so helpful and compassionate. He sent a long time sorting everything out for me there and then. Consequently I had all our moneys transferred to Metro and closed our other accounts with the other unhelpful bank. As I am in my seventies it took a while for young Blaze to sort me out. I love Metro Bank and they are always helpful and reassuring for me. I would not go anywhere else. Thank you so much for your help and expertise at a time when I needed most. Amazing! Reviewed on: 10th March 2023

Metro bank

Ive loved metro bank from the beginning, being able to get your card instore is a bonus! Reviewed on: 10th March 2023

My statements and all services

All my queries are dealt effectively Reviewed on: 10th March 2023

Personal banking with Metro

This service is the best I've been with opening hours to suit their customers very good customer services Reviewed on: 10th March 2023

Excellent service from day one.

We have a saying in German. The client is King. This is how I feel at your bank! Superb service and wonderful young staff! Reviewed on: 10th March 2023

I love banking with metro bank. Love their customer service

I love your your custom service. I would choose metrobank each day , anytime Reviewed on: 10th March 2023

Staff are amazing!

I went into Metro a week after moving to oxford and the staff were lovely and super friendly. They helped me complete the necessary paperwork and were extremely patient and chatty. Their online banking app is very effective and easy to use so I would definitely recommend joining Metro if you struggle with that. Overall I had a great experience and would feel more than comfortable going into the bank if I ever had any issues (which I'm sure I won't!) :) Reviewed on: 10th March 2023

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