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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great Customer service

One of the most helpful banks in the UK. On top of first class Customer Service they helped me with a foreign currency transaction that no other banks were willing to help me with. Their opening hours are great, even open Sundays! Reviewed on: 10th March 2023

great

these are the best bank i have ever been with exlent service Reviewed on: 10th March 2023

top notch customer service

Being greeted with the warmest smile on a cold snowy day does make your day go well.. Reviewed on: 10th March 2023

Easy, Friendly, Safe!!!

Easy, Friendly, Safe!!! By far the best bank I've used! Reviewed on: 10th March 2023

Amazing bank

I’ve never had a bank that works for me until I went with metro. Everything is just easy to use, convenient and secure. I wouldn’t bank with any other place now Reviewed on: 10th March 2023

Great service and long opening hours

I cannot get to the bank in working hours without a special trip so its great they are open late and weekends. When you do visit they are always helpful and pleasant. such a good experience always Reviewed on: 10th March 2023

People make the world

Everyone that works for this company is amazing. At the end of the day , a bank it’s a bank. People make the difference. Thank you ❤️ Reviewed on: 10th March 2023

Excellent service at Metro Bank

I always get a friendly, warm welcome and efficient service at Metro Bank. The branch is conveniently located and open when I need it. My transactions are always speedily and efficiently handled. Reviewed on: 10th March 2023

Very helpful at all times

Someone always there to greet you on arrival Reviewed on: 10th March 2023

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