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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant

5
Brilliant bank let’s you no when fraud within minitues and saved me losing my money Reviewed on: 10th March 2023
Dazza C New's avatar
Dazza C New

The best bank

5
Metro bank is the most flexible bank and is always there to help with anything and all the workers are incredibly kind Reviewed on: 10th March 2023
Abbie Finn's avatar
Abbie Finn

Nothing easier

5
Open when you need them most very friendly staff nothing to much trouble Reviewed on: 10th March 2023
Paul Durrant's avatar
Paul Durrant

Brilliant bank with superb staff

5
Metro has a great secure banking system with approachable staff, expert security systems in place and maximum comfort in knowing your money is safe Reviewed on: 10th March 2023
Richie O'Connell's avatar
Richie O'Connell

Best bank ever!

5
Always so helpful and polite when dealing with queries. Cannot fault whatsoever. Impeccable service! Reviewed on: 10th March 2023
Tahnee cross's avatar
Tahnee cross

Amazing bank , amazing services , amazing employees!!

5
I joined this bank mostly because i needed a current account on short notice - however since i joined i have made metro bank my main bank. They are always nice hosts whenever you walk into a branch and they are lovely on the phone too. Not to mention the fact that the app is very simple and easy to work unlike many other banks i have worked with. I would also like to praise them for being able to print me my card on the same day i signed for an account. Reviewed on: 10th March 2023
Cameron Marshall's avatar
Cameron Marshall

The best bank

5
It’s amazing to find the bank open seven days a week Reviewed on: 10th March 2023
Jacob Oliver's avatar
Jacob Oliver

Easy to use and great customer service!

5
Metro Bank's online tools are very easy to use, and customer service is always fast and efficient -- no long waits in a phone tree! Reviewed on: 10th March 2023
Peter Bloch's avatar
Peter Bloch

Easy smart banking

5
All my experience with Metro Bank as a customer of over 10 years has been professional, courteous and quick to respond with great information and a personal solution focussed attitude. Feel like a human being! The personal contact at times of stress helps a lot. Reviewed on: 10th March 2023
Aileen Courtney's avatar
Aileen Courtney

Easy to open

5
Wanted an account to hold money separate from my main account set up quick Nice staff Reviewed on: 10th March 2023
Keith Wickenden's avatar
Keith Wickenden

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