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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Always available

5
Metro bank branches elegant. Open in convenient times and days. Fast service. The longest I waited to be seen is about 5 mins. Easy online banking. Reviewed on: 10th March 2023
Zinga Zinga's avatar
Zinga Zinga

Great bank.

5
Easy to open a current account, great customer service. Reviewed on: 10th March 2023
Radoslaw Przytulski's avatar
Radoslaw Przytulski

Provide extra ordinary services

5
Excellent service customer service is vey helpful and helping the customers in a very friendly way Reviewed on: 10th March 2023
Muhammad Zareef's avatar
Muhammad Zareef

Brilliant

5
Brilliant bank let’s you no when fraud within minitues and saved me losing my money Reviewed on: 10th March 2023
Dazza C New's avatar
Dazza C New

The best bank

5
Metro bank is the most flexible bank and is always there to help with anything and all the workers are incredibly kind Reviewed on: 10th March 2023
Abbie Finn's avatar
Abbie Finn

Nothing easier

5
Open when you need them most very friendly staff nothing to much trouble Reviewed on: 10th March 2023
Paul Durrant's avatar
Paul Durrant

Brilliant bank with superb staff

5
Metro has a great secure banking system with approachable staff, expert security systems in place and maximum comfort in knowing your money is safe Reviewed on: 10th March 2023
Richie O'Connell's avatar
Richie O'Connell

Best bank ever!

5
Always so helpful and polite when dealing with queries. Cannot fault whatsoever. Impeccable service! Reviewed on: 10th March 2023
Tahnee cross's avatar
Tahnee cross

Amazing bank , amazing services , amazing employees!!

5
I joined this bank mostly because i needed a current account on short notice - however since i joined i have made metro bank my main bank. They are always nice hosts whenever you walk into a branch and they are lovely on the phone too. Not to mention the fact that the app is very simple and easy to work unlike many other banks i have worked with. I would also like to praise them for being able to print me my card on the same day i signed for an account. Reviewed on: 10th March 2023
Cameron Marshall's avatar
Cameron Marshall

The best bank

5
It’s amazing to find the bank open seven days a week Reviewed on: 10th March 2023
Jacob Oliver's avatar
Jacob Oliver

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