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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

This is an excellent bank..

They are extremely helpful and bend over backwards to give first class customer service. We are so glad that we chose them Reviewed on: 10th March 2023

Excellent service

My experience since I’ve joined metro has been very easy and always helpful Reviewed on: 10th March 2023

Best Banking

I would recommend this bank, as it has the easiest online banking, that anyone could use it. Reviewed on: 10th March 2023

Friendly and efficient

Fast, Friendly, efficient service. Reviewed on: 10th March 2023

Quick and amazing customer experience

Being a student and coming in the UK for the first time, I was having trouble in opening a bank account as it was taking a bit long time. But when I went to Metro Bank, I got instant service and their customer support team is quite quick, efficient and customer friendly. Overall I loved the customer support given by the Metro Bank. Reviewed on: 10th March 2023

Great bank and quick access

Very pleased with the services, great staff Reviewed on: 10th March 2023

Best bank I ever been with great service

Metro bank is the only bank I would recommend always supporting and helping customers to be honest its the best bank I have ever been with may Metro bank continue to be the main recommendation polite and professional staff what more could anyone ask for. Reviewed on: 10th March 2023

Smooth and instant

Metro bank was the first bank I ever opened up and since then I have had no issues and problems whatsoever. It is smooth and instant and the customer service is always top notch. I would recommend this bank to the entire nation. Reviewed on: 10th March 2023

Easy account set up

I have been with Metro Bank for a while and I am happy with their service and their opening hours. It was so easy to set up my current account at the branch and I got my bank card immediately. Metro Bank is efficient in compare to other Banks and I am very happy that they have many branches where I can walk in and do my business face to face if I wanted to do. The staff are friendly and welcoming. Please keep up the good work Reviewed on: 10th March 2023

Old fashion banking

Love it that it’s always open not like other banks closing at 3pm Reviewed on: 10th March 2023

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