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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Already do recommend to friends

5
Metro Bank are paving the way for how banks should look and operate. Opening hours to suit working people. Friendly staff with a warm and open look to their buildings. All of this with exceptional service both in branch and online and an easy to use banking app. I am not sure they can improve on perfection! My partner also has an account and we’ve just opened a young savers account for my daughter. Can’t rate them highly enough. Reviewed on: 10th March 2023
Nicky Cook's avatar
Nicky Cook

Very good service

5
App works best. In branch always helpful and also over the phone Reviewed on: 10th March 2023
Ali Rizvi's avatar
Ali Rizvi

Nice bank

5
The team was very polite and helpful. They open an account very quickly. The app is easy to use. Reviewed on: 10th March 2023
Ana's avatar
Ana

Amazingly good

5
I was sceptical to open due to the fact I’ve banned with the so called main banks since a teenager. Using metro bank is so easy and only took a few minutes to open. Definitely recommend by me and already recommended to many people. Reviewed on: 10th March 2023
Craig woodham's avatar
Craig woodham

Good bank

5
Its easy to contact customer service and get good service Reviewed on: 10th March 2023
Abdihafid Mahamoud's avatar
Abdihafid Mahamoud

Very good service

5
The way you can control your online banking helps me to keep on top of my budget every month where I put in extra and a good rate for savings to help budget into the future. Reviewed on: 10th March 2023
Damo J Will's avatar
Damo J Will

Great personal service

5
When you enter a branch your made to feel welcomed and kept informed how long you will be to get seen by a customer service representative and they listen to your questions and answer with confidence and if they don’t they will find out for you and you can feel confident that your account is safe and they always finish the conversation with. Politeness Reviewed on: 10th March 2023
Ray's avatar
Ray

My experience with Metro Bank, Hounslow branch has been great and very efficient. I am happy to be a customer and I look forward to further my good experience.

5
It's been great to be a customer with Metro Bank. They provide a great customer experience and the process of opening an account is very efficient. The staff have provided good support whenever required. I wish them every Success. Reviewed on: 10th March 2023
Jayant Chopra's avatar
Jayant Chopra

Best in store service!!

5
Great friendly people doing all they can to help their customers. Reviewed on: 10th March 2023
Neil Macdonald's avatar
Neil Macdonald

Helpful bank

5
Been with metro for some time. Easy to speak to someone and branches open at sensible times Reviewed on: 10th March 2023
Roger Frith 's avatar
Roger Frith

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