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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Lovely bank

I like the app and I like the whole dog friendly ethos of this bank Reviewed on: 10th March 2023

The only bank in the UK that I would use

I have had accounts at many of the high street banks and was never satisfied with the service that they gave and the fees they charged. I changed my bank too Metro some seven years ago and have recommended Metro to all of my friends and family and continue to do so. Reviewed on: 10th March 2023

Always polite and very organised

Always polite and organised , the opening hours are perfect for me Reviewed on: 10th March 2023

Decent service

Decent experience using this bank, Reviewed on: 10th March 2023

Friendly and quick at the branch on the phone and on the app service

Never had to complain Southend branch very professional Reviewed on: 10th March 2023

Great bank

I've never had any issues with metro bank always great service when visiting in store Reviewed on: 10th March 2023

Easy banking

The staff at Birmingham branch are always helpful. The app works smoothly and intuitively. And issues are dealt with swiftly. Reviewed on: 10th March 2023

Metro Bank are the best

Metro bank have an amazing customer service wih professional and friendly staff. Reviewed on: 10th March 2023

transferring money

fantastic bank i do everything online when transferring money it's done in a flash were other banks take so long Reviewed on: 10th March 2023

Excellent

Fabulous customer care and prompt access Reviewed on: 10th March 2023

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