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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Simple but effective

Such a simple bank just what I need for my current account, staff online and in the bank are always very helpful Reviewed on: 10th March 2023

Excellent

Friendly customer service and very helpful and efficient service. Reviewed on: 10th March 2023

Highly efficient and effective in service

Good to bank with as it is open seven days a week Reviewed on: 10th March 2023

5 Stars For Meteo Bank me thinks !!

My local branch are always well staffed any issue I have is always dealt with swiftly. So glad I have transferred over to Metro. Reviewed on: 10th March 2023

Very easy to use

Setting up the account online was easy and the App is very good. Reviewed on: 10th March 2023

Best service

I am very happy with you. All staff are very helpful. Highly recommended. Reviewed on: 10th March 2023

Best Supporting Bank

There’s always warm welcome when you go into the bank, always helpful, understanding, it’s so different from any other high street banks , it’s Dog friendly too, even when you call them they are always friendly and helpful, always try to go above and beyond to help, I get very excited when I walk into the Metro Bank, I get a lots of nice vibes from it. They always have new freebies , I am very happy customer banking with them. I would not change it for the world . Thank you Reviewed on: 10th March 2023

Current Account that saves me so much time

The use of the Magic Money machine makes my charity work so much easier. The coins collected from the charity box are counted in next to no time and deposited into my current account. I then make a cheque out for that amount and deposit that into the charities account. The process saves the best part of 4 hours that I would have spend counting and bagging the coins before going to the charities bank to deposit the money. Simply brilliant! Reviewed on: 10th March 2023

Best Customer Service

Fantastic customer service among all the banks I have dealt with over 21 years. Keep the good work going Guys Reviewed on: 10th March 2023

Current acct

I have had an account for 10 months and found them very handy Reviewed on: 10th March 2023

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