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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

transferring money

fantastic bank i do everything online when transferring money it's done in a flash were other banks take so long Reviewed on: 10th March 2023

Excellent

Fabulous customer care and prompt access Reviewed on: 10th March 2023

Best bank

Metro is extremely convenient and useful for my everyday use Reviewed on: 10th March 2023

Best customers service

I love Metro bank because they have everything under one roof. Staff are nice, friendly and helpful. Opening accounts, printing debit cards , change money and other services. Opening hours are great. Reviewed on: 10th March 2023

Excellent service

Been.very happy with the service I have received from Metro Bank since opening my current account Reviewed on: 10th March 2023

Outstanding service

It was great experience to be part of Metro Reviewed on: 10th March 2023

Best Bank in the UK

The only bank that allowed me to register when I first came to the UK and made things possible for me. Thank you. Reviewed on: 10th March 2023

Customer

Very good customer service and the service is so quick. Reviewed on: 10th March 2023

Excellent a bank with tellers and helpful informative telephone support

This bank is like banks use to be and should be again. Staff and helpful and you can get cards replaced whilst you wait. Easy to contact by phone and not only reactive but proactive. Majority of UK high street banks are closing or changing to machine only "rooms" the post office cannot cope and I have noticed older people have issues with ATM, online etc and the post office cannot answer 95% of banking account queries. Reviewed on: 10th March 2023

Very good customer service

Whenever I go the Metro Bank I get the best service. Reviewed on: 10th March 2023

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