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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

Just a great bank

5
Went into branch,fixed my issue and made me a coffee.perfect banking Reviewed on: 10th March 2023

Excellent bank sevice

5
Easy, quick and modern. Everything I want from my bank in 2023 Reviewed on: 10th March 2023

METRO just spell it out!

5
The bank is best expressed by using the letters of it's name. Masters at customer service. Exceptional customer focus. Totally committed to effective Banking. Reviews are customer led. Open to suit customer needs not it's own convenience. Reviewed on: 10th March 2023

Easy Banking

5
Since joining Metro Bank a year a ago everything has been smooth running. I would find it difficult to find any faults in their service so far. Reviewed on: 10th March 2023

Great all round bank

5
Great customer service all round and easy to use banking Reviewed on: 10th March 2023

Overall good

4
Overall good bank, good customer service, convenient opening times and the fact that you can get your card straight away is helpful too. Reviewed on: 10th March 2023

Perfect Banking

5
Never been with a bank that is so helpful even with today's current financial market . Reviewed on: 10th March 2023

User Friendly

5
The easiest app navigation I have ever used. Love it. Very clear and concise transactions Reviewed on: 10th March 2023

Best banking services I had so far

5
I’ve been with the Meteo bank for some time now and so far so good, friendly staffs and welcoming. Reviewed on: 10th March 2023

Excellent

5
Easy to access and friendly Reviewed on: 10th March 2023

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