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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

The best bank to bank with

I’m super happy with all services metro bank provides and am more than happy to recommend metro bank to anyone I know Reviewed on: 10th March 2023

very good bank with very flexible opening hours

very good security ,excellent customer relations easy to contact by phone Reviewed on: 10th March 2023

The flexibility

Just started using this bank, so far it is good. Reviewed on: 10th March 2023

My first bank account

I went there to open my first account and it was nice, the people there were amazing and helped me understand how to use a credit card and the bank itself and just an overall great experience Reviewed on: 10th March 2023

Astounding service

Friendly staff and professionalism Reviewed on: 10th March 2023

Safe deposit

Thus is the only back provide the safe deposit ( locker) service) When I travel to Southampton to open account, all the staff was so friendly and helpful. And manger given his personal touch as well. I have recommended this bank to do many our family and friends.. Reviewed on: 10th March 2023

Very Efficient

Their website is excellent and enables me to almost all the things I need from a bank. Their branches are open for long hours and unlike the other high street bank they stay open and are not being closed at a rate of knots. Reviewed on: 10th March 2023

Finally a high street bank that puts clients first

having had accounts with multiple high street banks prior to opening a Meteo account I cant express how different Metro is, they offer consistently excwllent cusromer service, advice, their branches are open when you need them to be and their online customer service leaps and bounds ahead of rheir competitors, I wouldnt consider changing banks for anything Keep up the excellent service Metro Bank, it is noted by clients and very much appreciated! Reviewed on: 10th March 2023

The best

I feel safe using metro bank anything unusual happens on my account I’m notified, recently had a situation and instantly I received texts and a phone call to make me aware, metro team are great and sorted the issue out straight away! Reviewed on: 10th March 2023

Faster

Best and faster Customers service best Payment fast Reviewed on: 10th March 2023

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