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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Faster

Best and faster Customers service best Payment fast Reviewed on: 10th March 2023

Good and efficient

Get debit card on same day by the printing cards there and then. Reviewed on: 10th March 2023

Never a hassle

Never a problem with the online banking. Simple to use and clear statements Reviewed on: 10th March 2023

Brilliant service

Fantastic service highly recommended to others Reviewed on: 10th March 2023

Always a pleasant experience

Anytime I enter a Metro Bank any where in London the staff are Smiling and always willing to go the extra mile Reviewed on: 10th March 2023

So convenient

I’m voting for the Metro Bank because it’s the only bank that makes sense. It’s thrown stuffy banking out the window with the much needed, convenient banking hours and its friendly, helpful and polite staff. I’m so happy I bank with them. Reviewed on: 10th March 2023

Best Bank

Best bank at the moment, still a bit to improve, but so far no issues with the bank, all the time when calling for something easy to pass identity checks,sorting out issues very easy...so Im happy with it...keep it up Metro.. Reviewed on: 10th March 2023

Its incredible

It is very useful and metro bank is always able to solve any problems I might have Reviewed on: 10th March 2023

The Best

Highly professional staff and service open for me daily even to late in the evening and for seven days every week. Reviewed on: 10th March 2023

Amazing customer service

They really do go over and above to help their customers You can always get through quickly on the phone and their store staff are so so helpful Reviewed on: 10th March 2023

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