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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant service

5
Fantastic service highly recommended to others Reviewed on: 10th March 2023

Always a pleasant experience

5
Anytime I enter a Metro Bank any where in London the staff are Smiling and always willing to go the extra mile Reviewed on: 10th March 2023

So convenient

5
I’m voting for the Metro Bank because it’s the only bank that makes sense. It’s thrown stuffy banking out the window with the much needed, convenient banking hours and its friendly, helpful and polite staff. I’m so happy I bank with them. Reviewed on: 10th March 2023

Best Bank

5
Best bank at the moment, still a bit to improve, but so far no issues with the bank, all the time when calling for something easy to pass identity checks,sorting out issues very easy...so Im happy with it...keep it up Metro.. Reviewed on: 10th March 2023

Its incredible

5
It is very useful and metro bank is always able to solve any problems I might have Reviewed on: 10th March 2023

The Best

5
Highly professional staff and service open for me daily even to late in the evening and for seven days every week. Reviewed on: 10th March 2023

Amazing customer service

5
They really do go over and above to help their customers You can always get through quickly on the phone and their store staff are so so helpful Reviewed on: 10th March 2023

I can print my card within 5 min!

5
The bank always looks clean and the customer service is amazing Reviewed on: 10th March 2023

Friendly, helpful and efficient

5
I really love Metro Bank as they are perfect in almost all fields Reviewed on: 10th March 2023

Best banking

5
I like metro bank for everything m satisfied Reviewed on: 10th March 2023

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