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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great Bank

Easy to set up and easy to manage multiple accounts through the app Reviewed on: 10th March 2023

Very reliable

Always helpful, card printed whilst you wait. Open seven days a week. Really easy banking . Reviewed on: 10th March 2023

Excellent in branch customer service

Metro Bank provides me with a professional personal service every time I visit my branch. The staff are super friendly and have taken the time to get to know me. There is always someone on hand to answer any query I might have. Opening hours to suit every customer. Well done Metro. . Reviewed on: 10th March 2023

Nothing is too much trouble.

Went to open a current account. The job was done and the debit card was handed over within the hour. Try that with the high street behemoths Reviewed on: 10th March 2023

Brilliant bank

Open 7 days allowing access to cash when needed Reviewed on: 10th March 2023

professional service

Excellent service and always willing to show support and the right advice. Reviewed on: 10th March 2023

Availability

24/24 and 7/7 that's perfect. You don't have excuses to banking Reviewed on: 10th March 2023

Travel money

I love metro account I when I travel in Europe always I used. Reviewed on: 10th March 2023

Best local bank

Great service and open out of hours too Reviewed on: 10th March 2023

Easy to use app no fees

Nice bank account was easy to set up and use Reviewed on: 10th March 2023

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