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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Veri good

I have a very good opinion about your services and you have a very kind and organized staff Reviewed on: 10th March 2023

Always helpful

Whenever you visit the staff are always helpful and resolve any issues straight away. Reviewed on: 10th March 2023

BEST SERVICE

A few months ago I had to change my debit card and I had to do it fast due to a trip. I had my new card the same day in no time!!!! No way I could have it in another bank so fast. Reviewed on: 10th March 2023

It's not about the features, it's about the service

Many banks have sophisticated products, with bells and whistles and lots of stuff I don't want or need. If only their service would match the fancy products. At Metro it's all about the service and that's what makes me a happy customer. Reviewed on: 10th March 2023

Easy, safe and helpful

Very fast response costumer service and safe Reviewed on: 10th March 2023

Great customer

5 star service the best in the UK Reviewed on: 10th March 2023

Find Metro most helpful

When I was down and out, had no job,wanted to open a bank account, found Metro staff most understanding. Very helpful. Reviewed on: 10th March 2023

Great Bank

Easy to set up and easy to manage multiple accounts through the app Reviewed on: 10th March 2023

Very reliable

Always helpful, card printed whilst you wait. Open seven days a week. Really easy banking . Reviewed on: 10th March 2023

Excellent in branch customer service

Metro Bank provides me with a professional personal service every time I visit my branch. The staff are super friendly and have taken the time to get to know me. There is always someone on hand to answer any query I might have. Opening hours to suit every customer. Well done Metro. . Reviewed on: 10th March 2023

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