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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer care and banking services are top notch

Always respond to issues so quick and get it solve right away Reviewed on: 10th March 2023

Top bank

Reliable staff Helpful Great customer service Reviewed on: 10th March 2023

Always ready to help and supporting

I have had problems like most people with people trying to get in my account and the staff have been very helpful Reviewed on: 10th March 2023

The Dog-Friendly Bank

I love Metro, the mobile banking app is super easy to use and I love the fact I can walk into any branch with my four legged pal and she's treated to biscuits and a water bowl. Reviewed on: 10th March 2023

Staff

The staff are friendly and helpful. Reviewed on: 10th March 2023

Why can't all banks be like Metro?

Simple, easy, quick and awesome!! Reviewed on: 10th March 2023

Metro has a great customer service and it has only locker service in Uk..

Metro has a great customer service and it has only locker service in Uk.. Reviewed on: 10th March 2023

Very good service

Very good service . Quickest help. Very approachable. Reviewed on: 10th March 2023

Clapham High St branch

Metro is a great bank, staff are friendly & welcoming and happy to help with any issues. I love the fact that they have longer opening times & are there for you 7 day’s a week. Reviewed on: 10th March 2023

Straight forward

Does exactly what it says on the can Reviewed on: 10th March 2023

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