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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great bank with good services

It is great to have a bank open 7 days a week where you can actually talk to a human and get access to services such as coin exchange, cheque cashing etc. Reviewed on: 10th March 2023

Very helpful

I opened my account in less than an hour. Fast service Reviewed on: 10th March 2023

Customer care and banking services are top notch

Always respond to issues so quick and get it solve right away Reviewed on: 10th March 2023

Top bank

Reliable staff Helpful Great customer service Reviewed on: 10th March 2023

Always ready to help and supporting

I have had problems like most people with people trying to get in my account and the staff have been very helpful Reviewed on: 10th March 2023

The Dog-Friendly Bank

I love Metro, the mobile banking app is super easy to use and I love the fact I can walk into any branch with my four legged pal and she's treated to biscuits and a water bowl. Reviewed on: 10th March 2023

Staff

The staff are friendly and helpful. Reviewed on: 10th March 2023

Why can't all banks be like Metro?

Simple, easy, quick and awesome!! Reviewed on: 10th March 2023

Metro has a great customer service and it has only locker service in Uk..

Metro has a great customer service and it has only locker service in Uk.. Reviewed on: 10th March 2023

Very good service

Very good service . Quickest help. Very approachable. Reviewed on: 10th March 2023

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