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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Yes I would tell a friend about metro bank

I have know problem with metro bank Reviewed on: 10th March 2023

Best Bank yet

This has been by far the best bank ever, extended opening easy access and all the services you could wish for. Reviewed on: 10th March 2023

The best bank

Amazing bank open everyday always there on the end of the phone if and when you need them Amazing if anything happens on your account so pleased with them free to take money out abroad. Wouldn't consider another bank thank you metro Reviewed on: 10th March 2023

Best banking partner

I had experienced a good customer service. Staff helped from the start till end for opening a new account and issuing debit card. I had faced a lot of problems from other banks. Everything was solved from Metro bank. Reviewed on: 10th March 2023

Excellent customer service support very good all

Very very good all round support by all the team Reviewed on: 10th March 2023

The best

Very friendly service great very helpful Reviewed on: 10th March 2023

Extraordinary

My experience with metro Bank has been a thing to remember due to the great customer service, the help they also give is exceptional ever since I have been with this bank I haven't looked back. I am a happy customer with metro Bank and I would recommend metro Bank to everyone I get in contact with, also my final thoughts on the banking award I hope metro Bank are the winners because they are the best bank hands down. Reviewed on: 10th March 2023

Peoples Bank

MetroBank has some surprising features that facilitates everyday banking such as: It is open till late, so no rush to find a store open, It is open 7 days a week, so no worries if you need a bank on Sunday, It has clear terms and conditions, such as no fees for using the card abroad. MetroBank makes me feel valuable as customer. Reviewed on: 10th March 2023

Open longer

Metro bank branches are open more than other banks and the staff are lovely. Reviewed on: 10th March 2023

excellent service, very reliable

As a young adult it has been brilliant for me to use this banking service. Customer service is always excellent Reviewed on: 10th March 2023

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