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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The Best British Bank

I’ve been with Metro Bank ever since opening my first bank account and they’ve always been easy to work with. Their staff are kind and very reliable, being able to solve any issues that I come across. I’ve recommended this Bank countless times to friends and family and now most of the people close to me are with Metro as well. I don’t see myself switching banks ever. Reviewed on: 10th March 2023

Great Bank. Been with Metro for years.

Great customer outreach and service provided. Quick updates and extremely reliable. Reviewed on: 10th March 2023

Yes I would tell a friend about metro bank

I have know problem with metro bank Reviewed on: 10th March 2023

Best Bank yet

This has been by far the best bank ever, extended opening easy access and all the services you could wish for. Reviewed on: 10th March 2023

The best bank

Amazing bank open everyday always there on the end of the phone if and when you need them Amazing if anything happens on your account so pleased with them free to take money out abroad. Wouldn't consider another bank thank you metro Reviewed on: 10th March 2023

Best banking partner

I had experienced a good customer service. Staff helped from the start till end for opening a new account and issuing debit card. I had faced a lot of problems from other banks. Everything was solved from Metro bank. Reviewed on: 10th March 2023

Excellent customer service support very good all

Very very good all round support by all the team Reviewed on: 10th March 2023

The best

Very friendly service great very helpful Reviewed on: 10th March 2023

Extraordinary

My experience with metro Bank has been a thing to remember due to the great customer service, the help they also give is exceptional ever since I have been with this bank I haven't looked back. I am a happy customer with metro Bank and I would recommend metro Bank to everyone I get in contact with, also my final thoughts on the banking award I hope metro Bank are the winners because they are the best bank hands down. Reviewed on: 10th March 2023

Peoples Bank

MetroBank has some surprising features that facilitates everyday banking such as: It is open till late, so no rush to find a store open, It is open 7 days a week, so no worries if you need a bank on Sunday, It has clear terms and conditions, such as no fees for using the card abroad. MetroBank makes me feel valuable as customer. Reviewed on: 10th March 2023

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