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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Open longer

Metro bank branches are open more than other banks and the staff are lovely. Reviewed on: 10th March 2023

excellent service, very reliable

As a young adult it has been brilliant for me to use this banking service. Customer service is always excellent Reviewed on: 10th March 2023

Easily the best

Having been with Metro Bank for a few years now, it is easy to say they have always met my needs and been friendly and supportive when needed. i’d recommend to anyone starting out or just wanting a better bank! Reviewed on: 10th March 2023

Excellent Company

A relief that Metrobank had the good sense to run a bank in the way that most of the general public would approve of Reviewed on: 10th March 2023

Always available

This bank is always available its open 7 days a week and is open till late in the evening. Making it convenient for a student to go after classes Reviewed on: 10th March 2023

Great Bank

Service always with a smile! I had my card stolen on a Sunday. I was able to go into the bank the same day and get a new card printed and pin set up! Reviewed on: 10th March 2023

The best bank in Uk

The best bank in Uk I have current account and I’m happy Reviewed on: 10th March 2023

Best bank in uk

You just can't beat metro bank open 7 days a week. Excellent customer service. Would recommend to all family and friends Reviewed on: 10th March 2023

Excellent banking experience

Overall metro bank is excellent from customer service to opening times I can not fault them. Would recommend to anyone looking for a new bank. Reviewed on: 10th March 2023

Good, straight-forward service

Easy online access with helpful staff and wide branch opening times Reviewed on: 10th March 2023

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