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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank

Excellent service, amazing availability Reviewed on: 10th March 2023

Exiting

I think metro Bank , is the best bank in the UK always helpful ,when you need it and opening hours really good Reviewed on: 10th March 2023

Simple and easy to use

Great bank very easy and simple to set up never had any issues but know I have easy access online and to a branch if need anything Reviewed on: 10th March 2023

It does what I need it to do

Simple to operate and easy to access when needed Reviewed on: 10th March 2023

Peace of mind

I opened my account to pay for some big transactions. When you have money in your account you don’t need to ask from bank before payment, you just do chip / pin . Peace of mind. Reviewed on: 10th March 2023

Always happy to help

Good to have a branch - and great online too Reviewed on: 10th March 2023

I had student account.

Metro bank always rendered me a great service whenever i visited my branch. Reviewed on: 10th March 2023

Best Bank in the UK

I have had a very good experience with metro bank Reviewed on: 10th March 2023

Highly recommend Metro

I love that I can get to a branch and speak to humans. The ease of the banking app. The security systems in place. I left HSBC for metro and would highly recommend the switch! Reviewed on: 10th March 2023

Super easy to use and great customer service

I’ve never had ani major problems with them. I’ve used their customer service to ask a few questions and i need it a little bit of help. The employees on the phone were so polite and patient . The app is easy to use as well . They do have regular maintenance off the app , but at least they fixe it . Reviewed on: 10th March 2023

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