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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing

An amazing bank that go above and beyond helping customers. From letting dogs in for treats, to chatting with my little boy who's autistic while I do my banking. Reviewed on: 10th March 2023

Perfect

Open hours are great, friendly staff and everything you could ask for. Reviewed on: 10th March 2023

Service delivery cannot be compared

All the time need service its available Reviewed on: 10th March 2023

Easiest bank to communicate with

Friendly staff whether it’s in the branch or over the phone customer service. Reviewed on: 10th March 2023

Great bank

They were so kind to me when I moved to this country and helped me set up a bank account Reviewed on: 10th March 2023

Metro Bank

Metro bank is a very reliable bank. I have had no problems and I have been banking with them for 4-5 years. I would recommend Metro Bank to anyone that talks about opening a bank account. Metro Bank is also really good as you can get your card the same day and the set up process is very easy. Reviewed on: 10th March 2023

Service with civility

I have always been treated politely and efficiently by the staff on each and every occasion, and advice and information freely given, as opposed to my previous banks. Reviewed on: 10th March 2023

Simple and customer friendly

Personal attention and superior branch services Reviewed on: 10th March 2023

Great bank to be with

I’ve been with metro bank for a number of years now I am honestly happy with it. They had all the features Monzo had before Monzo became so established. Only downside is that a lot of budgeting and credit score apps don’t connect with metro but not sure if that’s a metro issue or those app Reviewed on: 10th March 2023

Metro bank staffed offers the best customer service ever

They are always available when I call them any issues they are able to solve within 24hours Reviewed on: 10th March 2023

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