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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Free promotor of Metrobank

5
Metrobank made my forgetful life so much easier. I am constantly raving about the big difference it makes to my life and how for the first time in my life. I am relying and have full faith in my bank. Reviewed on: 10th March 2023

Convenient,quick service for deposits,withdrawals,new card etcetc,

5
Pleasant banking experience for reasons mentioned in title your review Reviewed on: 10th March 2023

The best bank

5
Easy bank app to use every day, transfer to friend or to saving account in a second Reviewed on: 10th March 2023

Reliable

5
It been a wonderful experience with metro I joined and I’m not planning anytime soon leaving them. Reviewed on: 10th March 2023

Fast efficient and accommodating,

5
We tried with Halifax to open a joint account but we’re told we would have to book an appointment for a month later, we walked into metrobank and they did it for us there and then. This is the service you want. Reviewed on: 10th March 2023

All good

4
All good what else can I say. . Reviewed on: 10th March 2023

Excellent prompt service and helpful employees.

5
They have always been helpful and professional in dealing with any queries. Reviewed on: 10th March 2023

SuperBank

5
Unlike other Banks it’s open to customers, even on Sundays. You deal with real people & don’t rely purely on Computers. It offers real service. Reviewed on: 10th March 2023

Metro branch swindon

5
Perfect, service. Greeted by staff, deals with issues strait away. Asked about safety deposit boxes they gave us a tour of the safe room, and didn't pressure us into paying. Reviewed on: 10th March 2023

Metro Bank are the PERFECT Bank

5
Everything you want in a bank is Metro Bank… even when you walk into their Bank every Metro Bank is in pristine condition and all the employees are amazing. So good! Reviewed on: 10th March 2023

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