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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very easy to use

Fantastic customer service , very reliable staff Reviewed on: 10th March 2023

service

Always great service kind and friendly Reviewed on: 10th March 2023

my best bank account

amazing customer service I needed a extra bank card , so I went to the branch and got it in 5 minutes Reviewed on: 10th March 2023

Very good bank

Very good bank the employees are very polite Reviewed on: 10th March 2023

Excellent service

They have always provided amazing service when I have needed it, are always friendly and are open when I need them Reviewed on: 10th March 2023

Best bank in Uk

Great customer service, great app Reviewed on: 10th March 2023

Best bank

My best experience with a bank has been with metro they truly do go above and beyond and if I lose my card I can get one printed the same day no more worries for me Reviewed on: 10th March 2023

Fantastic Online Banking

Fully meets my needs and more. Reliable and very easy to use. Backed up by knowledge I can nip in to my local branch anytime if I do have any need to. Reviewed on: 10th March 2023

Love banking with metro bank, never have any issues! Would recommend

I have had an amazing experience banking with metro bank and have never experienced any issues Reviewed on: 10th March 2023

Easy Everyday Spendings

I am happy to use my current metro account for everyday spendings easy and reliable Reviewed on: 10th March 2023

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