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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

My favourite bank, great customer service

I've been with Metro ever since they opened a branch in my area, and every time I've left their building happier than I was entering, their customer service is like no other and they always solve whatever issues I have in no time, I highly recommend this bank. Reviewed on: 10th March 2023

Always very professional and polite.Great bank!

I’ve had absolutely no issues with metro bank. They have been reliable, friendly and professional at all times Reviewed on: 10th March 2023

Great banking experience

Bank is open seven days a week which is the best thing. I don’t panic over withdrawals or deposit money before Sunday, huge relief. Customer friendly environment and great customer service. Easy banking one can setup account on online. Reviewed on: 10th March 2023

Great bank

I’ve been with metro for 10 years now. I got my first card when I was 16 and it was printed same day and they helped me to get fully set up, I.e online banking. When ever I have an issue they have always resolved it over the phone with no king annoying automation voices and waits if I’m honest. A few of my friends and partner have switched to metro once I had explained how convenient the bank was. Friends work Monday-Friday so find it hard reaching a bank during normal banking hours, so the full Saturday and Sunday hours are great for them. Reviewed on: 10th March 2023

Very efficient bank

They give your card on the day you open the account. And provide high quality customer service. Reviewed on: 10th March 2023

Proper bank

Bank for the people putting people needs first. Reviewed on: 10th March 2023

Great bank with amazing customer service 24/h

Fantastic banking company Metro Bank provides a variety of services to its clients. The attention Metro Bank pays to its customers is one of its distinguishing qualities. They genuinely care about their clients and work to give them the greatest banking experience possible. The dedication to transparency at Metro Bank is yet another outstanding quality. They are transparent about their costs, which is a welcome contrast from other banks that frequently bury costs in the small print. This kind of openness fosters confidence among clients and gives them peace of mind that they are not being taken advantage of. Reviewed on: 10th March 2023

Ok

Nu ma pricem la asa ceva dar votez metro bank e o aplicatie si o banca foarte minunata Reviewed on: 10th March 2023

Congratulations you a best!

I am happy to be your customer, it is a particularly useful service to work all week and online banking can be used to solve all the questions that have arisen. In addition, your bank is very safe. Thank you! Reviewed on: 10th March 2023

The banks that's always available

Best bank by far, great locations, restful ambience, and the most helpful staff where nothing it too much trouble. Reviewed on: 10th March 2023

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