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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing easy banking

Amazed how easy this bank is. They are so up to date and convenient to use especially if you need anything doing straight away. Well done metro I am pleased with the 10 star service you provide. Reviewed on: 10th March 2023

Outstanding service

Outstanding service or staff is very coprative. Reviewed on: 10th March 2023

Convenient banking

Their customer service is unmatched. Phones are quickly answered and issues and queries are quickly solved. Love it! Reviewed on: 10th March 2023

Amazing service

Metro is the best bank amazing service Reviewed on: 10th March 2023

Great bank

I have had a brilliant experience Reviewed on: 10th March 2023

A bit different, but very efficient

I like Metro Bank, as it’s different, nicer buildings, modern and better than the norm. Reviewed on: 10th March 2023

Good banking

Very good service and I like how user friendly the metro bank app is Reviewed on: 10th March 2023

Great customer service

I’ve always had my problems fixed with efficiency. I’ve also got a credit card, easy, fast. And I’ve managed to get my first bank account in UK because you were so foreign friendly compared to other banks. Reviewed on: 10th March 2023

Amazing customer service

I’ve worked at metro for a few months, I had a great experience working and banking with them. Reviewed on: 10th March 2023

Great Service

Best decision banking with Metro Bank. Always very friendly staff. The telephone banking team is top notch and the fact they are always open makes banking with them super easy. Reviewed on: 10th March 2023

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