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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The Best

Started banking with metro last year I’m loving it. Amazing customer server when my online accounts got locked . Easy and secured steps to set up Reviewed on: 10th March 2023

Metro has a very response time

There are very helpful and make sure are ok and are very polite and neve make you uncomfortable Will recommend them to everyone Reviewed on: 10th March 2023

The best banking service

They operate early till late and satisfying their potential customers Reviewed on: 10th March 2023

The best

Really the best. Easy to set up online. And customer service always available Reviewed on: 10th March 2023

Best bank

I absolutely love how you can open an account in the branch and I always recommend this to my friends and family. Keep it up Reviewed on: 10th March 2023

Friendly banking

Before I use different bank, but Metro is the best Reviewed on: 10th March 2023

Needs improvement

Metro always seem to be doing app improvements when I need to access my account in an emergency. The pending transactions always seem to be bi weekly which means you never really know or always confused with how much is actually in your account. The process of requesting a new password/ postcode needs to be reviewed as that should be done instantly but often you have to wait a week for a password to come in the post that never does. Reviewed on: 10th March 2023

Excellent service

Efficient and friendly service, always very helpful Reviewed on: 10th March 2023

Always Available

Metro Bank is so easy to get hold of, always get through to a real person on the phone and the phone lines are always open. Not to mention the branches are open on a Sunday- none of my friends believed me when I told them i was going to the bank on Sunday Reviewed on: 10th March 2023

Very bank in every way

This bank as exceeded my expectation Reviewed on: 10th March 2023

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