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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent service

Efficient and friendly service, always very helpful Reviewed on: 10th March 2023

Always Available

Metro Bank is so easy to get hold of, always get through to a real person on the phone and the phone lines are always open. Not to mention the branches are open on a Sunday- none of my friends believed me when I told them i was going to the bank on Sunday Reviewed on: 10th March 2023

Very bank in every way

This bank as exceeded my expectation Reviewed on: 10th March 2023

Easy friendly banking

With metro I find things so easy. The app is smart looking and when I've had issues the metro staff are there to deal with my issue promptly Reviewed on: 10th March 2023

Daniello

Very good service and excellent customer service Reviewed on: 10th March 2023

It has been an exciting experience banking with Metro. Simply amazing!

I get all my issues sorted within the shortest possible time. No undue waiting. Reviewed on: 10th March 2023

great bank

great bank very helpful excellent advisors Reviewed on: 10th March 2023

Always happy

They always go far and beyond to accommodate my necessities. Reviewed on: 10th March 2023

much better than I thought

I just sign in and next I am able to pay & send with a click Reviewed on: 10th March 2023

Excellent

The services are just Excellent Reviewed on: 10th March 2023

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