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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy friendly banking

With metro I find things so easy. The app is smart looking and when I've had issues the metro staff are there to deal with my issue promptly Reviewed on: 10th March 2023

Daniello

Very good service and excellent customer service Reviewed on: 10th March 2023

It has been an exciting experience banking with Metro. Simply amazing!

I get all my issues sorted within the shortest possible time. No undue waiting. Reviewed on: 10th March 2023

great bank

great bank very helpful excellent advisors Reviewed on: 10th March 2023

Always happy

They always go far and beyond to accommodate my necessities. Reviewed on: 10th March 2023

much better than I thought

I just sign in and next I am able to pay & send with a click Reviewed on: 10th March 2023

Excellent

The services are just Excellent Reviewed on: 10th March 2023

Amazing

Quick to get a new card when required Reviewed on: 10th March 2023

Friendly and efficient

I like the fact that the bank is open seven days a week and that cards can be printed on the premises. The staff are without exception friendly and efficient, Reviewed on: 10th March 2023

All round best banking service from stepping into the branch to exit.

I always look forward to going into my branch at Clapham High street, and whatever query gets resolved in the best environment also that 1to1 contact is very much appreciated. Reviewed on: 10th March 2023

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