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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing

Quick to get a new card when required Reviewed on: 10th March 2023

Friendly and efficient

I like the fact that the bank is open seven days a week and that cards can be printed on the premises. The staff are without exception friendly and efficient, Reviewed on: 10th March 2023

All round best banking service from stepping into the branch to exit.

I always look forward to going into my branch at Clapham High street, and whatever query gets resolved in the best environment also that 1to1 contact is very much appreciated. Reviewed on: 10th March 2023

Good bank account

Very good for current account holders to save some mulla Reviewed on: 10th March 2023

Excellent Service

Have previously been a customer of a major high street bank, it is refreshing to now have a bank that I can talk to and listens to my issues then resolves them without any bother. Reviewed on: 10th March 2023

Lollies

They have the best lollies, every time I go in there i always take some Reviewed on: 10th March 2023

Best bank ever

Love Metro Bank it’s great bank with lots features and products of banking Number 1 Bank Reviewed on: 10th March 2023

Excellent service, staff are so lovely and very helpful

Every time I have gone into metro bank the staff have been wonderful with helping me. Fast and efficient Reviewed on: 10th March 2023

Fantastic bank

Haven’t been with Metro long,but it’s absolutely amazing. No problems with this bank. Reviewed on: 10th March 2023

Amazing current account

Happy to work with Metro Bank. They are always smile and helpful Reviewed on: 10th March 2023

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