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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

100%

All subway bank staff are very responsible and dynamic Reviewed on: 10th March 2023

Very good

Very good bank Metro bank I am very satisfied with the bank and your offers Reviewed on: 10th March 2023

Excellent service

Metro bank opens on weekends too so it’s really good for me when I have weekends off. Reviewed on: 10th March 2023

Best bank around

Open long hours and open Sundays Reviewed on: 10th March 2023

Good and reliable company

Been with Metro for about 6-7 years now since I got my first card, had no probems with them, reliable company who cares about their customers Reviewed on: 10th March 2023

Best bank ever!

- Staff are always very helpful and accommodating if any issues arise - Longer hours mean I can visit whenever necessary - Very accessible Reviewed on: 10th March 2023

Amazing service, recommended bank!

Iv been with metro bank for years now, their so helpful and easy to use. Iv never really had any problems with my card or banking but if I ever have they’ve been able to help me and sort things out instantly. I Always recommend Metro bank if someone says their thinking of switching or setting up a new bank account. Always a great service! Reviewed on: 10th March 2023

Smooth banking

Very easy to use,all online,branch open when i need it. Customer service is excellent! Metro makes my life easy! Reviewed on: 10th March 2023

Always a great experience

Staff are always so friendly and helpful, and I always walk away satisfied! Reviewed on: 10th March 2023

Good bank

A very good bank with stunning customer service Reviewed on: 10th March 2023

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