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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

good bank

good opening hours, helpful staff Reviewed on: 10th March 2023

K

My favorite back, !!!!!!!!!!!!!!! Reviewed on: 10th March 2023

Speed up service

Very good and reliable service quick serving and short time waiting for services both on phone or in store Reviewed on: 10th March 2023

easiest bank to use

i've been with metro since i was 16 (nearly 5 years now) and i have had absolutely no problems with them. any questions have been answered quickly and easily, getting a new account/ card sorted is so simple. customer service is so friendly. couldnt recommend them more! Reviewed on: 10th March 2023

No issues

Easy to access no issues like you can get with other banks Reviewed on: 10th March 2023

Best speedy caring total satisfaction BANK

Had a speedy smooth process opening account- fast delivery of bank ATM card- no hassles: just pure speed & perfect SERVICE!!! Reviewed on: 10th March 2023

Old fashion good customer service

Metro put their customers first. Excellent customer service both in store and on phone. Reviewed on: 10th March 2023

Metro best bank

ITS just fantastic to have such a good bank account Reviewed on: 10th March 2023

So efficient!

Always helpful when Iv had issues with online banking or losing my card countless times! Had an account with them since I was 12 and still with them at 19 :) Reviewed on: 10th March 2023

All going through fast

All going through fast, 24/7 service always helpful Reviewed on: 10th March 2023

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